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Lessons from Lasso: Shaping the Future of Work with Wisdom and Heart

By Nick Boyd, MBA - HR Executive & Future of Work Influencer




One television show that has captured the hearts of millions, but not just for its humor and wit may also help inspire how we, collectively, create the future of work. I'm talking about Ted Lasso, the story of an American football coach who finds himself leading a struggling English soccer team, offers us profound insights into the power of empathy, teamwork, and personal growth. These lessons can help us reimagine the future of work and the workplace.


Let's explore the key takeaways from Ted Lasso and how we can apply them to create a better, more inclusive work environment for everyone:


  1. The Compassion Connection: One of the most striking aspects of Ted Lasso's character is his relentless empathy and kindness. In the future of work, we should prioritize creating a culture of empathy and understanding, where employees feel valued and supported. This begins with leadership that genuinely cares about their teams, fostering an atmosphere where everyone can thrive.

  2. The Strength in Vulnerability: Ted Lasso shows us that being vulnerable and authentic isn't a weakness, but rather a strength. In the workplace, we should encourage open and honest communication, allowing employees to share their feelings, concerns, and ideas without fear of judgment. This creates a stronger sense of trust and belonging among team members.

  3. United We Stand: The show demonstrates the importance of teamwork and collaboration in overcoming challenges. As we design the future of work, we must emphasize the value of diverse, cross-functional teams working together toward shared goals. By fostering a supportive, collaborative environment, we can unlock the full potential of our workforce.

  4. Cultivating Potential: Ted Lasso's unwavering belief in his players' potential for growth is a powerful lesson for the workplace. Cultivating a growth mindset, where employees are encouraged to learn new skills, take risks, and embrace challenges, is essential for navigating the rapidly evolving world of work.

  5. Celebrating Unique Talents: Each character in Ted Lasso has unique skills and talents, which contribute to the team's overall success. In the workplace, it's crucial to recognize and celebrate individual strengths, ensuring that each person has the opportunity to contribute to the organization's goals and vision.

  6. Prioritizing Well-Being: The show highlights the importance of mental health and emotional well-being in achieving personal and professional success. As we design the future of work, we must prioritize employee well-being, offering resources and support to help individuals manage stress, maintain work-life balance, and build resilience.

  7. The Power of Guidance: Ted Lasso's coaching style is centered around empowering his players to become the best versions of themselves. In the workplace, we should encourage mentorship and coaching, helping employees develop their skills, build confidence, and grow in their careers.

  8. Embracing Change and Learning: The show teaches us that success often requires adapting to new situations, embracing change, and learning from failure. As we navigate the future of work, we must be open to change, continuously learning, and iterating on our strategies to stay competitive and create a thriving work environment.


The subtle and not so subtle lessons in Ted Lasso can serve as a blueprint for designing the future of work and the workplace. By embracing empathy, vulnerability, teamwork, and personal growth, we can create a more inclusive, supportive, and productive work environment that empowers everyone to reach their full potential. And, in the spirit of Ted Lasso, let's remember to always believe in ourselves and each other.


To learn more about how you can watch the show, visit Apple TV


About Nick Boyd: Nick Boyd is an accomplished HR professional with over a decade of experience in the retail industry working for some of the most iconic brands in the world including Nike, Target, Gap Inc. and Kimberly-Clark. He is a thought leader and disruptor in the field, celebrated for his innovative ideas and progressive approach to HR and retail management. Nick is certified in Extended Reality by MIT and Business Economics in the Metaverse from Wharton Business School.


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